Privacy Policy
This explains how Lumen Agency collects, uses and shares your information when you use our digital products and services. We lay out your privacy rights and how the law protects you. We use your personal data to provide and improve what we offer. When you use our service, you're agreeing to how we collect and use information under this policy.
Interpretation
Capitalized terms have specific meanings defined in these conditions. The same definitions apply whether a term appears singular or plural.
Definitions
For this Privacy Policy: • Account means the unique account we create for you to access our service or parts of it. • Affiliate means an entity that controls, is controlled by, or is under common control with a party. "Control" means owning 50% or more of shares, equity interest, or other securities entitled to vote for election of directors or managing authority. • Company (also called "the Company", "We", "Us" or "Our") refers to Lumen Agency. • Cookies are small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that site and other uses. • Country means Washington, United States. • Device means anything that can access the service — a computer, cellphone, or digital tablet. • Personal Data is any information about an identified or identifiable individual. • Service refers to our digital products and web experiences. • Service Provider means any person or entity who processes data on our behalf. • Usage Data refers to data collected automatically, either from how you use the service or from the service infrastructure itself. • Website refers to Lumen Agency's site. • You means the individual accessing or using the service, or the company or legal entity on whose behalf they're accessing or using it.
Types of Data Collected: Personal & Usage Data
When using our service, we might ask you to provide personally identifiable information we can use to contact or identify you. This includes: • Your name • Your email address • Any messages you send us through contact forms • Usage Data We collect usage data automatically when you use the service. This can include your device's IP address, browser type and version, which pages you visit, when you visit them, how long you stay, unique device identifiers, and other diagnostic data.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track activity on our service and store information. Beacons, tags, and scripts help us collect data and improve the service. • Cookies or Browser Cookies. A cookie is a small file on your device. You can tell your browser to refuse all cookies or let you know when one is being sent. • Web Beacons. Some parts of our service and emails contain small electronic files called web beacons that let us count users who've visited those pages or opened an email. We use both session and persistent cookies for necessary/essential cookies, cookies policy acceptance, and functionality cookies. Check our Cookies Policy for more details on what we use.
Use of Your Personal Data
We may use personal data for these purposes: • Providing and maintaining our service, including monitoring how it's used. • Managing your account and registration as a user. • Fulfilling a contract with you. • Contacting you via email, phone, SMS, or other electronic communication. • Sending you news, special offers, and information about other goods, services and events. • Handling your requests to us. • Business transfers. • Data analysis, identifying usage trends, and measuring how well promotional campaigns work. We may share your information with service providers, affiliates, business partners, other users in public areas, or with your consent.
Retention and Transfer of Your Personal Data
We keep your personal data only as long as necessary for the purposes in this policy. We'll retain and use it to the extent needed to comply with our legal obligations. Your information is processed at our operating offices and wherever else the parties involved in processing are located. It may be transferred to and kept on computers outside your state, province, country, or jurisdiction. By consenting to this policy and submitting your information, you agree to that transfer.
Delete Your Personal Data
You can ask us to delete the personal data we've collected about you. Our service may let you delete certain information from within it. Sign into your account anytime to update, change, or delete your information. That said, we may need to keep some information if we're legally required to do so.
Disclosure and Security of Your Personal Data
If we're involved in a merger, acquisition, or asset sale, your personal data may be transferred. We'll notify you before that happens. In some cases, we may be required to disclose your personal data by law or in response to valid requests from public authorities like courts or government agencies. Your data's security matters to us. Just know that no internet transmission method or electronic storage is completely secure. We use commercially acceptable means to protect your data, but we can't guarantee absolute security.
Children's Privacy
Our service isn't for anyone under 18. We don't knowingly collect personally identifiable information from children under 18. If you're a parent or guardian and you know your child gave us personal data, contact us. If we find out we've collected data from someone under 18 without parental consent, we remove it from our servers.
Links to Other Websites
Our service includes links to websites we don't operate. Clicking a third party link takes you to their site. Review the privacy policy of every site you visit. We don't control and aren't responsible for the content, privacy policies, or practices of any third party sites or services.
Changes to this Privacy Policy
We update this policy from time to time. Any changes get posted here, and we'll notify you by email or a prominent notice on our service before they take effect. This privacy policy is effective as of insert current date
Contact Us
Questions about this policy? Reach us at info@lumenagency.space.